Client Information Sheets

For your convenience our Client Information Sheets have been organised into various categories. These are Internet, Executive Search/Selection, Marketing, Investors in People, "People" Management, Professional Practices, Corporate Finance and Quality. Each category has a range of information sheets, and the information sheets can be viewed by clicking on the relevant title.
Internet:
All of the Internet information sheets are held on our E-Biz site. Therefore to view the Internet information sheets, please click here.
Executive Search/Selection:
All of the Executive Search/Selection information sheets are held on our Executive Search site. Therefore to view the Executive Search/Selection information sheets, please click here.
Marketing:
Spend Vs Results "Smart Marketing"
Margin Myths
Customer Focus - relating customer satisfaction to profits
How competitive is your strategy?
Customer Loyalty
Calculating the lifetime value of your customers
Keeping the Customer - repeat business means much higher profits
Marketing the Smaller Business
How the fittest survive
Marketing Success - In fast growth SME's
Distribution Channels
Marketing a professional practice
Essential skills for professional practice success
Automated complaints handling
Customer satisfaction
Dare to be different
Pricing Strategy
Direct Mail
What are customers worth?
4 Reasons why people don't buy
Customer Service Excellence
Target Marketing Strategy
Seven highly effective marketing techniques
Maximising business from existing accounts using key customer interview
Investors In People:
An introduction
Research into the benefits
Making people your business
Employee commitment
The revised indicators
In smaller firms
"People" Management:
Investors in People - An introduction
Change management
Professional practice - Barriers to Change
Human Resource - Staff appraisal systems
HR - Board Representation
HR - Mergers
HR - Appraisals
Recruitment - Candidate vs. Company viewpoint
HR - The meeting game
HR - Neuro-linguistic programming
Professional Practices:
Barriers to change
Change Management
Development
Marketing
An interpretation of ISO9000 for Professional Practices
What the ISO9000 clauses mean for Accountants in Practices
Marketing a professional practice needs a special approach
Marketing - Essential skills for professional practice success
Executive Search/Selection - For Professional Practices
Selling
Leverage
The Client Bid
Client Retention
Tendering
Fee Billing
Development - Total Quality Management
Building Relationships
 
Corporate Finance:
Bank Finance via Business Plans
Equity Finance via Business Plans
Finance Sources for Expansion
Why do venture capitalists reject business plans?
Finance Sources
Acquisitions Search and Appraisal
Stock Markets for Small Companies
Strategic Business Planning
Corporate Finance "OFEX"
Aim to be the best
Internet Venture Capital
AIM flotation planning
Quality:
All of the Quality information sheets are held on our Quality Consultancy site. Therefore to view the Quality information sheets, please click here.

 

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