| CONSULTANT: HELEN CLEASBY |
| DISCIPLINES: QUALITY MANAGEMENT, HUMAN
RESOURCES MANAGEMENT, INVESTORS IN PEOPLE |
| WHAT CLIENTS SAY ABOUT HELEN CLEASBY: |
| "Helen was very approachable and always available when
needed. Her help in preparing for the ISO 9001 assessment was crucial."
Jean Pepperrell & Nigel Byett, Infratest Burke Limited "Helen was very easy to work with; she demonstrated how an effective quality management system can make life easier and our successful conclusion of the ISO 9002 project on target was in a large part due to her expertise. Her continued input to the management review, via the quality audits which she conducts, is invaluable." Chris Marchant, Instant Aid (Protection) Limited "Although new to the metal recycling industry, Helen achieved a quick understanding of our business and helped us to a relatively painless achievement of ISO 9002. She continues to contribute to the success of the system through the internal quality audits which we have asked her to carry out." Howard Jones, The Robert Gibbs (Contracting) Company Limited |
| PROFILE: |
| 8 years in business management consultancy acquiring
in-depth experience in developing and implementing practical, cost effective and tailored
solutions within clients seeking to change including: Quality Management Systems Assessment, particularly for ISO 9000, Total Quality Management (TQM) and Investors in People accreditation. Documentation design and construction. Implementation guidance. |
| PROFESSIONAL MEMBERSHIPS: |
| Institute of Management Consultants British Computer Society |
| PROFESSIONAL QUALIFICATIONS: |
| Diploma in Management Information Systems (1987) Diploma in Computer Studies (1983) |
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